Get in touch

We typically respond within 4 business hours (East Africa Time). For urgent matters, use WhatsApp.

📩 Email

hello@planscape.build — General

support@planscape.build — Customer support

partners@planscape.build — Partnerships

security@planscape.build — Security disclosures

📞 WhatsApp

Fastest response — we read it on phones we always have on us.

+256 700 000 000

🏢 Office

Plot 12, Industrial Area
Kampala, Uganda

Mon–Fri · 09:00–18:00 EAT

📅 Book a 30-minute demo

Walk through Planscape on your screen with one of our team. We'll show the bits that matter for your project mix.

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Quick answers

How do I report a security vulnerability?
Email security@planscape.build. Please don't open a public GitHub issue. We follow a 90-day coordinated disclosure policy and credit reporters in our security advisories (with your permission).
I'm a journalist — who do I talk to?
Email press@planscape.build. We respond same business day. We have a press kit with logos, screenshots, founder bios, and a one-page company summary on request.
Do you have a status page?
Yes — status.planscape.build. Live API health, scheduled maintenance, post-incident reports.
Can I tour your office?
Yes — drop us a line. We're happy to host AEC firms, students, and partner organisations on weekday mornings. Bring a hard hat if you want to visit the projects we're delivering on.